Commitment to Accessibility
kreitmaker is committed to providing an accessible environment for all clients, employees, job applicants, suppliers, and visitors who may enter our premises, access our information, or use our services. As an organization, we respect and strive to provide an accessible and welcoming environment for everyone by identifying and removing barriers in our workplace and ensuring that new barriers are not created, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations. The company ensures that persons with disabilities are provided with equal opportunities. We are committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence.
Providing an accessible environment is a shared effort, and we work with the necessary parties to make accessibility for all a reality.
Accessible Customer Service Policy
kreitmaker is committed to providing accessible customer service in accordance with the Integrated Accessibility Standards Regulation under the Accessibility for Ontarians with Disabilities Act, 2005. This policy sets out the standards for the provision of goods, services, and facilities to the public.
Download Accessible Customer Service Policy
Customer Feedback
kreitmaker has established a feedback process to provide the public with the opportunity to provide feedback on how goods, services, and facilities are provided to customers with disabilities. Feedback may be shared verbally (in person or by telephone) or in writing (handwritten, delivered, website, or e-mail).
The company addresses feedback received on a case-by-case basis and takes any actions necessary to remedy any issues. Customers who wish to submit feedback should be directed to the General Manager or may provide feedback in the following ways:
- By email: info@kreitmaker.com
- By mail: 31 Industrial Street, Toronto, Ontario, M4G 1Z2
Multi-Year Accessibility Plan
kreitmaker's multi-year accessibility plan outlines its strategy to prevent and remove barriers for people with disabilities and comply with the requirements of the Integrated Accessibility Standards Regulation under the Accessibility for Ontarians with Disabilities Act, 2005.
Download Multi-Year Accessibility Plan
Conformance Status
kreitmaker is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
kreitmaker is committed to ensuring our website is conformant with WCAG 2.1 level AA.
Website Feedback
We welcome your feedback on the accessibility of kreitmaker website. Please let us know if you encounter accessibility barriers on the kreitmaker website by completing the form below.
We try to respond to feedback within 5 business days.
IMPORTANT: If your inquiry or feedback is related to appointments or services, please use the contact page on this website.